Delivery Information

Hello and welcome to the Shipping and Delivery Information page! Here you can get acquainted with useful information on terms and conditions of our goods delivery.

Worldwide Shipping

Qsfp28Optics ships worldwide to nearly every country across the globe, covering North and South America, Europe, Asia, Africa, Oceania, and more. We employ the services of major, trusted international carriers to ensure your package arrives to your destination safely and securely. 

Delivery Time 

You will receive a confirmation e-mail after placing an order and another e-mail after your order has been shipped. The second one will contain the tracking information and some instructions on how to track your parcel. The total time it takes to receive your order is described below:

·         Processing time = the time between when you place an order and when we ship it.

·         Shipping time = the time between when your order has been shipped and delivered to you.

The total delivery time is calculated from the time your order is placed until the time it is delivered to you.

Qsfp28Optics offers 1-2 days processing time on most online orders meaning that your order will be shipped within a 48-hour period from the time it was received, excluding weekends and holidays.

If your order requires more time to ship, we will notify you by email to make sure you accept the time needed to ship your order.

   Processing time

1-2 Business days

Shipping time

2-4 Business days

The shipping time listed is an estimate and is not guaranteed.  Some destinations require more shipping time.

Custom Duty and Clearance

Please note that you are responsible for finding out in advance about the legality of importing your ordered items to your country. We are not responsible for confiscated items by your local customs or any associated costs incurred. 

Customs clearance is undertaken by the shipping company in the delivery destination country (and in certain cases, in the country of transit). You must be available when they contact you for any additional information needed. You are responsible for knowing the regulations in your delivery country before placing your order.

Customs clearance paperwork and procedures are handled by the courier. They may need to contact you in certain cases to confirm details of a shipment. In any cases where additional paperwork is required for customs clearance, Qsfp28Optics will assist you. Any local sales tax or import duties will be calculated when your goods enter your country.

Speak to the Qsfp28Optics Customer Support Team if you need more advice about taxes, shipping invoices and paperwork, and customs declarations.

Shipping Methods

We'll ship your goods to you by air express courier. Typically, we use DHL and UPS to deliver your goods. Shipping methods are not fixed, they may vary according to country location, order amount, customer requirements, etc.

For orders shipping to some countries like Brazil, Russia, Belarus, etc, due to their strict customs policy towards importing, shipping methods must be chosen carefully. If customers are not confident with the importing, we may help customer ship orders by EMS to avoid any importing customs issue in the destination countries.

Special Notes for orders shipping to Brazil:

Orders shipping to Brazil must show VAT number on the shipping documents, otherwise the package may be rejected by Brazilian customs. Customers who placed orders for shipping to Brazil must provide the following VAT number (CNPJ or CPF) when placing orders with us:

  • If the consignee is a company, the customer must provide the company's CNPJ number.
  • If the consignee is an individual, the customer must provide the consignee's CPF number.

Please send your VAT number (CNPJ or CPF) together with your order number by email to right after you complete the order. Orders may be delayed or disregarded if we cannot obtain your VAT number on time.